Help center
Answers to the questions we hear most, and how to reach a person when you need one.
01Contact us
Tell us the email you sign in with and the brand you're asking about, and we'll get to the answer faster.
02Billing
In shortA 72-hour free trial, cancel any time, and anything that uses credits shows its price first.
Free trial
Every plan starts with a 72-hour free trial. We ask for a card at the start and charge it when the trial ends, unless you cancel before then.
Cancelling
Go to Settings → Plan and billing and choose Cancel plan (or Cancel trial). Cancelling stops the next charge, and you keep access until the end of the period you've paid for.
Credits
Your plan comes with credits each month. Making new images, videos and remixes and some AI steps use them, and each one shows its price before you confirm. Plan credits reset when your plan renews; credits you buy roll over. Top up from Settings → Credits and usage.
Refunds
If something went wrong with a charge, email support@revopsn.com and we'll sort it out.
03Getting started
In shortConnect TikTok, review For You each day, and schedule what you like.
Connect TikTok
In Settings, choose Connect on the TikTok card and sign in to TikTok. You can disconnect it from the same card at any time.
How For You works
- Each day, For You suggests posts for your brand, based on what's working in your niche right now.
- Skip what doesn't fit, edit what nearly does, and schedule the ones you like.
- Your thumbs up and down shape what comes next.
What credits pay for
Making new things, such as images, videos and remixes. Anything that uses credits shows its price first, and you can see where they went in Settings → Credits and usage.
04Your data
In shortSee the full policies, or delete your account from Settings.
Read our privacy policy to see what we collect and who helps us run RevOpsn, and our terms of service for the agreement between us.
Deleting your account
The account owner can delete it from Settings → Your profile → Delete account. That deletes your brands, projects and Library files and cancels your plan. Posts already published stay on TikTok.
05Questions
Will you post without asking me?
No. A post goes to TikTok only after you confirm its settings. A post you haven't confirmed waits at its time and is never sent.
Do I need a TikTok account to start?
No. You can set up your brand and see your first posts, then connect TikTok when you're ready to schedule.
What happens when my credits run out?
Anything that costs credits asks you to top up first. Nothing is charged without your OK, and your posts and drafts stay put.
Can I use it for more than one brand?
Yes. Your plan sets how many brands you can have, and each brand has its own TikTok account, posts and settings.
Can my team use it?
Yes. Invite people from Settings → Team and choose what each person can do.
Do you keep copies of other people's TikToks?
No. Trending posts are shown through TikTok's own player, with the creator's name, and we don't store the videos.
Still stuck? Email support@revopsn.com.